Learn - EV Chargers

Answering your questions on electric vehicle chargers and the installation process. We go over smart-chargers, EV charger branding, connection types, compatibility, software, and everything else our customers ask us!

Frequently asked questions

What is level 1, level 2, and level 3 charging?

Level 1: Basic charging capabilities on a typical 120V outlet (the same kind you plug your IPhone into!). Charging is slow, but easily accessible and typically provides a few kilometers of range per hour of charging.

Level 2: Charging with a 240V outlet (the same kind you plug your dryer into!). Typically connected to a charger device that can pull between 12-50 amps of power. Depeding on the charger, it can provide between 10-30km of range in an hour.

Level 3: Super charging at specialized direct current charging stations. These are commercial stations found near gas stations, or road-trip spots. They can fully charge en electric vehicle within an hour. These are not for home use.

Should I get a smart charger?

Maybe! Smart chargers have some useful features for electric vehicle charging including scheduling, diagnostics, load-balancing, auto-shutoff, and safety features. Most have applications that are intuitive to use, and some even allow you to connect with publically accessible charger networks. They can help you save money on charging by scheduling charging at off-peak grid hours when electricity is cheaper.

You don't need a smart charger though! Price sensitive customers can opt for classic chargers without extra features.

I have an Audi/Ford/Tesla, do I need an Audi/Ford/Tesla charger?

No. Almost all EV manufacturers use a universal plug type that can be used interchangably with any type of electric vehicle. Although it is nice to have a charger that matches your vehicle, many alternatives exist with superior features available at better prices.

Do Tesla's require a Tesla charger?

Nope. You can use any universal charger with the Tesla adaptor included with the vehicle.

Should i get a plug-in or hardwired charger?

Hardwired chargers allow for faster charging speeds of up to 48 amps (80 amps for some performance vehicles). if you do not require speeds that fast, a plug-in option provides the most flexibility for installation. By choosing a plug-in the electrician can install a nema-plug directly below the charger location. This allows for the option to easily replace the charger in the future if required, without electrician assistance.

Which chargers have the best warranty?

All reputable chargers come with a 3-year hardware warranty. If you are considering purchasing a charger, and the warranty is less than 3-years it could indicate the manufacturer does not have adequate quality control or reliablity.

Some chargers such as the Grizzl-E charger can be purchased with an optional 5-year warranty.

What is a J1772 plug - will it work for my car?

The J1772 plug is the industry standard plug for all vehicles in North America. The only exception is Tesla vehicle models, however they come with an adaptor that makes it compaitible with the J1772 plug.

All chargers sold through our site come standard with the J1772 plug that your vehicle requires.

Do I need a Nema 6-50 or 14-50 outlet for my charger?

Both outlet types are capable of supporting a level 2 charger up to 50 amps. The difference between the two plugs is the 6-50 lacks a neutral, whereas the 14-50 has a neutral. The JuiceBox chargers we reccomend are either hardwired or compatable with the 14-50 type plug. Grizzl-E's are also compatible with the 14-50 plug.

Nema 14-50 is more common and becoming the industry standard due to mass adoption and high amperage capabilities.

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We understand you likely have more questions about your upcoming installation. Please contact us for a consultation and we will clarify the process, provide an estimation, and schedule your service.

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